What is "The Plus"?

“The Plus” is how we do business: friendly, practical guidance from people who know flooring, backed by decades of experience in the Maritimes. It means clear answers, help choosing what fits your home or business, and a team that takes your project seriously from the first conversation to the final details.

The Plus means you can expect:

  • Straightforward advice and product guidance
  • Help staying within budget while still choosing a floor you’ll feel good about
  • Experienced teams you can count on
  • Support before, during, and after installation

Our roots in the Maritimes

FloorsPlus has been serving homeowners and businesses in the Maritimes for over 35 years. As we’ve grown, our goal has stayed the same: make flooring decisions easier, with better guidance and a smoother experience in-store.

Headquartered in Dartmouth, we’ve expanded to more locations so customers can get that same support closer to home, with teams who understand local needs and the way homes are built and lived in here.


What makes FloorsPlus different?


We’re locally owned, and our stores are part of the communities they serve. Many of our team members have been with us for years, often decades, which means customers get knowledgeable help from people who’ve seen every kind of space and every kind of project.

We also bring residential and commercial experience to the table, which helps customers plan with fewer surprises. Our team keeps training and learning at the centre of what we do, so your questions get real answers, not guesswork.

The FloorsPlus values

We treat people the way we’d want to be treated if we were in their shoes. That shows up in the way we communicate, the way we quote projects, and the way we follow through.

Our values are simple:

  • Put the customer first
  • Be clear, honest, and accountable
  • Respect budgets and timelines
  • Take pride in the details


Industry involvement

FloorsPlus stays involved in the flooring community through industry associations and professional networks. We take part at the local level with the Atlantic Floor Covering Association and at the national level with the Terrazzo Tile & Marble Association of Canada.

That involvement helps us keep current on standards, installation practices, and product knowledge, so all our customers benefit from informed guidance and better outcomes.


A new chapter, built on long-term partnership

As FloorsPlus has grown, we’ve stayed focused on doing things the right way and planning for the long term. In late 2023, FloorsPlus completed a succession plan that moved majority ownership to long-time business partner Francis Chisholm.

The goal of the transition was continuity: supporting the teams across our locations and continuing to serve customers across the Maritimes with the same straightforward, people-first approach.


About FiddleHead Group


FloorsPlus is part of FiddleHead Flooring and Specialties Group (FSG), a family of brands supporting interior finish and construction solutions across Atlantic Canada. Bringing trusted names together under one group helps strengthen resources, share expertise, and better support customers and projects across the region.

Discover the plus for yourself!

Come to one of our locations to talk with a flooring representative today!

Our locations

  • Mid-80s: Humble beginnings

  • 1990s: Building a reputation, project by project

  • 2000s: Growth across the Maritimes

  • 2010s: Commercial roots, wider reach

  • Late 2023–2024: A planned leadership transition

  • Today

In the mid-80s, Halifax couple Larry and Pat Gibson got news that the national company they worked for was closing its doors. They had a choice: start over somewhere else or build something of their own. They took the leap, and FloorsPlus began with a simple goal: to help customers make smart flooring decisions with honest guidance and hard work. In the early days, it was hands-on in every way. Larry and Pat wore every hat, learned quickly, and built the business one customer and one project at a time.

As word spread, FloorsPlus grew through referrals and repeat customers. This was the decade where the business found its rhythm, supporting both homeowners and businesses with clear guidance, careful planning, and dependable results.

With steady demand and a strong local base, FloorsPlus expanded beyond the original location. As the company grew, it also continued investing in stronger processes, training, and service, so customers could expect a consistent experience across stores.

Headquartered in Dartmouth, FloorsPlus continued building its commercial work while expanding its retail presence. Over time, the company broadened its focus to support both residential and commercial projects, with showrooms across Nova Scotia and New Brunswick.

In late 2023, FloorsPlus completed a succession plan that moved majority ownership to long-time business partner Francis Chisholm. The transition formalized a new chapter while keeping the company’s day-to-day focus steady and the team supported across locations.

FloorsPlus continues to grow with the way people plan projects. Customers can start with measurements and product specs online, then come in to review options in person and confirm the details that matter before moving ahead. Behind the scenes, we’ve focused on clearer quoting, smoother ordering, and installation planning that fits real homes, real businesses, and real schedules. Under Francis Chisholm’s leadership, the priority remains consistent: practical guidance, dependable service, and a straightforward experience from the first step onward.

Meet the Team

  • Francis Chisholm

    President


    Francis guides the company’s growth while keeping the focus on clear advice, dependable service, and well-run projects. He supports the teams across all locations, so customers get a consistent experience from the first visit through the final details.

  • Tracy Gibson

    Chief Operating Officer


    Tracy oversees day-to-day operations to keep stores, teams, and processes working smoothly. She helps ensure customers get clear communication, consistent service, and a well-organized experience from start to finish.

  • Kalli Turpin

    Chief Financial Officer

     

    Kalli oversees the financial operations that support our stores and customers. She helps keep things accurate, organized, and running smoothly behind the scenes.